RETURNS
Returns with Beautytude are easy! Make sure to fill out the return form that was included in your package. If you have thrown it away, no worries we got you. Just email us for one at cs@shopbeautytude.com and we will send you a new form for you to print. Make sure to include it with your return or it may not be accepted. All returns must be postmarked within 14 calendar days of the delivery date posted on the carriers website.
Please note that shipping and handling charges are not reimbursed. The cost of the pre-paid return shipping label will be deducted from your store credit/ refund. Return shipping costs are currently not reimbursed by Beautytude.
INCORRECT/DEFECTIVE ITEM
If you believe you have received an incorrect item or an item with a manufacturer defect we must be notified within 3 days of receiving the order at cs@shopbeautytude.com. Please do not return items without contacting us. No Exceptions. A photo of the incorrect item/manufacturer defect must be included in your email.
Once we’ve reviewed the photos and it has been determined that the item is defective, we will email you a prepaid return label to send the item(s) back and will ship out the correct/new item(s) once we receive your return.
If the item is not in the same condition as it was when it left our warehouse it will not be accepted. We will not accept any items that have been ripped/torn/come apart at the seam when trying an item on or holes made to items when opening packages with scissors - this is not a manufacturer defect.
STORE CREDIT
All returned merchandise is for store credit or refund and does not include original shipping costs.
All returns must be postmarked within 14 calendar days of the delivery date provided by Carrier with original tags still attached. Items that appear worn/washed, have stains, smell of cigarette smoke, perfume, deodorant or other odors, have animal hair or have been damaged by you will not be accepted.
We are not responsible for damages to clothing as a result of improper care or handling or incorrect sizing.
If your return does not meet the above return guidelines or will not be postmarked within 14 days of the delivery date posted by the carrier please DO NOT attempt to return it. You will be responsible to pay the additional shipping costs to send back to you.
If you choose not to pay shipping charges to get it back to you, your items will be donated to charity after 15 calendar days of our receipt.
FINAL SALE
Merchandise listed in the Clearance section of our website is Final Sale, is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.
PROMOTIONAL/FLASH SALES
Any purchase made during a non code promotional/flash sale may be returned for store credit only if they meet our regular return criteria, unless indicated during that sale that all purchases are final. Clearance items are still Final Sales.
ACCESSORIES
Sunglasses, hats, jewelry, socks, adhesive body tape, sticky bras & scarves are not returnable.
RETURN ADDRESS
Beautytude
95-390 Kuahelani Avenue
3AC -1117
Mililani, HI 96789